Terms Of Service

Terms of Service for Premier Optical Boutique

Effective Date: September 12, 2024

These Terms of Service (“Terms”) govern your access to and use of the website www.premieroptical.ca (the “Site”) and the services provided by Premier Optical Boutique (“we,” “us,” “our”). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using the Site.

1. Acceptance of Terms

By accessing and using the Site, you confirm that you have read, understood, and agree to these Terms, as well as our Privacy Policy, which is incorporated by reference.

2. Services

Premier Optical Boutique offers a range of eye care services, including comprehensive eye exams, consultations, and eyewear products such as designer frames, sunglasses, and contact lenses. Services are subject to availability and may be modified or discontinued at any time without prior notice.

3. Appointment Bookings

Users can schedule eye exam appointments through the Site. By booking an appointment, you agree:

• To attend at the scheduled time.
• To provide at least 24 hours’ notice for cancellations or rescheduling. Failure to attend or provide adequate notice may result in fees or restrictions on future bookings.

4. Product Information

We aim to ensure that all product descriptions, images, and prices on the Site are accurate. However, we do not guarantee that the information is free from errors, inaccuracies, or omissions. In the event of an error, we reserve the right to correct it without prior notice, including after an order has been placed.

5. Pricing and Payment

All prices are listed in Canadian Dollars (CAD) unless otherwise stated. We reserve the right to modify prices at any time without prior notice. Payment for services and products is due at the time of purchase or upon receipt of services unless otherwise agreed.

We accept various payment methods, and you are responsible for providing accurate and valid payment information.

6. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, videos, and software, is the property of Premier Optical Boutique or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content without prior written permission from us.

7. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to our collection and use of your information as described in the Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by law, Premier Optical Boutique, its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of your use of the Site or any products or services obtained through it.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Ontario.

10. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the “Effective Date” at the top of this page. Your continued use of the Site after such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms regularly.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Premier Optical Boutique
258 King St N
Waterloo, ON N2J 2Y9
Canada
Phone: (519) 888-1919
Email: info@premieroptical.ca

12. Disclaimer of Warranties

The Site and all services and products provided through it are offered on an “as is” and “as available” basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We make no guarantees that the Site will be secure, uninterrupted, or error-free.

13. User Accounts

If you create an account on the Site, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept full responsibility for all activities conducted under your account and agree to notify us immediately of any unauthorized use or security breach. We reserve the right to terminate accounts at our discretion.

14. Product Returns and Exchanges

Our return and exchange policy for eyewear products will be provided at the time of purchase. Please note that prescription lenses are custom-made to your specifications and are generally non-refundable, except in the case of manufacturer defects or errors on our part. Non-prescription products may be eligible for returns or exchanges in accordance with our policy.

15. Termination

We reserve the right to terminate or suspend your access to the Site, with or without cause or notice, for any reason, including but not limited to a violation of these Terms. Upon termination, your right to use the Site will immediately cease.

16. Indemnification

You agree to indemnify, defend, and hold harmless Premier Optical Boutique, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from your use of the Site or any violation of these Terms.

17. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Premier Optical Boutique concerning your use of the Site and supersede any prior or contemporaneous agreements, communications, or proposals.